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SupportFlow

SupportFlow is a web based help desk software. It allows teams to manage support tickets using a web interface.

Baixar versão 0.7

SupportFlow is a web based help desk software. SupportFlow is a web based help desk software. It allows teams to manage support tickets using a web interface.

A few of its features are:

  • Allow agents to create/reply tickets using web interface.

  • Customers can create ticket by sending an E-Mail or filling a web based form.

  • Agents can opt to get E-Mail notifications of replies of tickets.

  • Administrator can limit agents access to particular tags.

  • Administrators can see daily/weekly/monthly ticket statistics.

  • Agents can view tickets assigned to them in admin dashboard.

  • Agents can insert predefined replies to the tickets.

  • Agents can add their signature to tickets using one-click.

  • Agents can forward whole conversation to anyone using its E-Mail ID.

To contribute to SupportFlow visit [github] (http://github.com/SupportFlow/supportflow/).

Exige: 3.5 ou superior
Compatível até: 4.5.4
Última atualização: 6 meses atrás
Instalações ativas: Menos do que 10

Classificações

4 de 5 estrelas
5 estrelas 1
4 estrelas 0
3 estrelas 1
2 estrelas 0
1 estrela 0

Autores

1 plugin
42 plugins
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1 plugin
16 plugins
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e 2 outros ↓

Suporte

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Traduções

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Compatibilidade

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1 pessoa diz que funciona.
1 pessoa diz que está quebrado.

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100,1,1
0,1,0