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The Wayback Machine - https://web.archive.org/web/20191014165302/https://www.bhg.com/help/

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Comments (15)

Anonymous
October 14, 2019
classydy
July 6, 2019
I have been entering your sweeps for years and have yet to receive a sweeps newsletter even though I request one on several sites. How do I get a copy of the winners? Dyane Sheideclassydy@gmail.com
nanniepat38
July 3, 2019
I have the same complaint as others I have seen submitted..the sweepstakes pages keep saying error or bad error. So it’s similar to offering a beer to an alcoholic then pulling out of reach at the last moment. Why? Why? Why?
rawsonw
June 20, 2019
Here is one more person that would like to know how to access the recipes I have saved over the years, both before and after your site overhaul. Please put out an e-mail telling us how.
CNYreader
June 18, 2019
This website is pretty much useless when there is a problem. I don't believe ANYONE reads these comments at all.
rootdig1
June 14, 2019
I think your IT people aren't up to the job. It's been TWO weeks since I could enter the BHG and Martha Stewart sweeps. I've had the pages "sit there" after entering the captcha. I've had the HPPT 400 error and I've had the page won't load (or something like that. I give up now. No more messages to try to get help. You've made it very tough to contact you about these problems. That's sad for such a large organization.
rootdig1
June 12, 2019
Now half the sweep pages won't load. I get a HTTP: 400 ERROR. C'mon, people. Let's get this straightened out. It doesn't look good to have broken links.
ldshuler
March 25, 2019
How do I open my saved recipes box?
kipskialps
March 24, 2019
I cannot find where the page to download Christmas gift tags that were in the 2018 Farmhouse Christmas magazine. I know it's March 2019 now, but I found tags from 2017. A logical person would expect tags from a year later would still be available. I find your web page to be hard to find what you want. Please help.
minimouse.lynn22
March 23, 2019
Sweepstakes page for BHG, Martha Stewart and All Recipes have not worked for 4 days in a row and were not working properly for a week before that. A notice I tried to send you regarding this issue came back as site not working (gmail notice). Problem started with BHG site. Kay Lynn (and I am a subscriber)
Kimberlybb1
March 20, 2019
Several sweepstakes links are broken for a few days now.
gahartfield
March 19, 2019
Have entered giveaways. but every so often it doesn’t let me. Keep trying but sometimes I just give up. Been following bhg for yo
CarolLandr72586
March 17, 2019
I have been saving recipes from this site for several months. Now I find I am unable to access these recipes. I have been a subscriber of the magazine and am on the website almost daily. If I can't access the recipes I want, I will not be renewing my subscription. So tell me folks.....how do I access the recipes I have been saving?? p.s. I noticed someone else was having the same problem and got no answer to their query as to how to access the recipes they had saved. I had better get an answer...and soon.
filbert.1948661
March 10, 2019
I unsubscribed from everything. I like to "copy" recipes I would like to try and put in my recipes - can't "copy" ingredients in your recipes? If I can't do that the recipe is worthlezas - I don't have time or desire to hand write recipes....Mary Filbert
surekhashah45
March 10, 2019
How do i open my saved recipe box
heetinok
March 1, 2019
How do you contact a real person to ask for help about a crochet pattern that is not right?