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@NYTCare

Customer Care answers your NYT product & service questions on Twitter (7 Days, 9A-5P EST). You can also call 800.591.9233 or visit

New York
nyti.ms/XkUNCd
Joined March 2011
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  1. 10 Nov 2020

    You can find the Sunday, November 8th edition of the paper available for purchase in our NYT Store!

    I'm seeing reports of BIDEN BEATS TRUMP front pages from the NYT getting sold at inflated prices. Don't do it! You can get all the copies you want directly from The Times.
    Show this thread
    2 retweets 2 likes
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  2. 3 Nov 2020

    Please let us know if you have any questions while creating your free account!

    Hundreds of journalists at The New York Times are covering the 2020 presidential election. Create a free account to access our live election updates and news about results without a subscription at . Thanks to our subscribers who make it possible.
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  3. Retweeted
    23 May 2020

    It has been brought to our attention there is a numbering error in this weekend's crossword. The row with a repeat "92" should read "93, 94, 95". This error is not related to the puzzle's mystery hunt and the digital puzzle is unaffected.

    oops. 92-across appears twice in this sunday’s crossword.
    14 replies 9 retweets 38 likes
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  4. 18 Mar 2020

    As of March 11, The New York Times began providing free access to the most up-to-date information and expert guidance on the coronavirus crisis at . To gain access, create a free account using your email address.

    1 reply 3 retweets 3 likes
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  5. Retweeted
    6 May 2019

    We’re still hiring! Come one come all 😁💃

    We're hiring on the team! If you or someone you know loves talking to people and troubleshooting complex technical issues to help our subscribers best enjoy our journalism, apply here!
    2 replies 1 retweet 2 likes
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  6. 10 Apr 2019

    We're hiring on the team! If you or someone you know loves talking to people and troubleshooting complex technical issues to help our subscribers best enjoy our journalism, apply here!

    2 replies 3 retweets 3 likes
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  7. Retweeted
    6 Nov 2018

    We have removed the paywall for the midterm elections. Register or log in to for unlimited access, including live election results for every state, the live forecast needle and insights from reporters across the country.

    54 replies 909 retweets 1,489 likes
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  8. Retweeted
    24 Sep 2018

    We will be updating our back-end email support system at 2pm ET today, so if you contact our support team via feedback in the app or website, you may experience an "email not found" error. We expect this down time to be < one hour. This will not impact your access to puzzles!

    1 reply 2 retweets 5 likes
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  9. 29 Aug 2018

    Due to a production issue, delivery of the print paper across the tri-state area will be delayed by several hours today, with next day delivery possible in the NYC suburbs.

    2 replies 1 like
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  10. 14 Jun 2018

    Due to a production issue, delivery of the print paper across the tri-state area will be delayed by several hours today, with next day delivery possible in the NYC suburbs.

    1 reply 1 like
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  11. 18 May 2018

    Due to a power outage at our printing facility, delivery of the print paper across Manhattan and New York City boroughs will be several hours late with some next day deliveries. Delivery in the tri-state area will be mostly next day.

    4 replies 3 retweets 2 likes
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  12. 26 Feb 2018
    Replying to

    . Thank you for the support! The Kids Section will be published on the last Sunday of every month.

    1 retweet 3 likes
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  13. 6 Nov 2017
    Replying to

    Thanks for the feedback, @_juliannemarie. We've made the correction.

    1 reply 7 likes
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  14. Retweeted
    24 May 2017

    . has no affiliation with . If you have a subscription problem, contact directly

    This Tweet is unavailable.
    1 reply 7 retweets 6 likes
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  15. 28 Nov 2016
    Replying to

    I'm happy to hear you enjoy the feature . B/c of char. limit, pls follow us and I can DM you an explanation.

    3 replies
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  16. 28 Nov 2016
    Replying to

    I'm sry . There isn't a way to change which page the app opens on.

    1 reply 1 like
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  17. 28 Nov 2016
    Replying to

    Pls follow us and I would be happy to DM you more information.

    1 reply
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  18. 27 Nov 2016
    Replying to

    Sounds good ! We look forward to hearing from you!

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  19. 27 Nov 2016
    Replying to

    I can help ! Pls follow us and DM me your email address and the email you want to share with.

    1 reply
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  20. 27 Nov 2016
    Replying to

    I'm sry to hear del was missed today . Pls follow us and DM me your acct # and I can help.

    1 reply 1 like
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