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The legacy systems problem

A comment I made on BBC 5Live's Wake Up To Money programme has attracted quite a bit of attention. It's quoted in the BBC's report about RBS's recent IT failure: "We just have a lot of legacy systems out there," said Frances Coppola, a former RBS employee and an independent banking analyst. "Some of those systems haven't been replaced for a long time," she said. And my colleague on the programme added the following: "The bank has given too much priority to grand schemes and acquisitions, rather than running a day-to-day bank," said Alastair Winter, chief economist at Daniel Stewart Securities. Both of these remarks need further explanation, and to do so I need to talk about what I actually did in banking. I am usually described as a "former banker", but that isn't entirely true. I worked in systems. I started as an IT analyst/programmer, moved on into IT project management, then crossed the fence into the business