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DingTalk

From Wikipedia, the free encyclopedia
DingTalk
DeveloperAlibaba Group
ReleaseDecember 1, 2014; 11 years ago (2014-12-01)
Operating systemiOS, Android, Mac OS, Windows, HarmonyOS NEXT, web, Linux[1]
Available inSimplified Chinese, Traditional Chinese, English, Vietnamese, Japanese, Thai
TypeInstant messaging client
Websitewww.dingtalk.com

DingTalk (Chinese: 钉钉; pinyin: Dīngdīng) is an enterprise communication and collaboration platform developed by Alibaba Group.[2] It was founded in 2014 and headquartered in Hangzhou.[3] By 2018, it was one of the world's largest professional communication and management mobile apps in China with over 100 million users.[4] International market intentions were announced in 2018.[5]

DingTalk provides iOS and Android apps as well as Mac and Windows clients. A version of the app for HarmonyOS was in development as of 2023.[6]

History

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On January 16, 2015, DingTalk launched the testing version 1.1.0.

On May 26, 2015, V2.0 was released, adding Ding Mail, Smart OA and shared storage.[7]

On September 19, 2016, V3.0 was released, focusing on B2B communication and collaboration.[8]

On January 15, 2018, DingTalk launched the English version of its application in Malaysia, its first market outside of China (although it can be downloaded and used in other markets such as Bangladesh, US, etc.). At the same time, DingTalk noted that in November 2017 it had launched hardware devices such as the "smart receptionist" that enables employee check-in by fingerprint or facial recognition.[9]

During the COVID-19 pandemic in Wuhan, the app was the target of review bomb after it was used to send homework to quarantined school children.[10]

On April 8, 2020, DingTalk Lite was released on various app stores across key Asian markets, including Japan, Indonesia, Malaysia, and other countries and regions. DingTalk Lite comes with necessary features such as messaging, file sharing, and video conferencing. It supports video-conferencing for over 300 people simultaneously and a live-broadcast function for more than 1000 participants. The app offers AI-enabled translation of messages in 14 languages including Chinese, Japanese, and English.[11] [12]

In 2023, Alibaba's official work communication tool, DingTalk, had 700 million active users, and 25 million organizations and enterprises used the app. The number of DAUs paid was 28 million, and the number of software paying companies using the application had reached 120,000. At this time, DingTalk had more than 20 product lines and 80 scenarios integrated with the app, and around 700,000 companies had actually used DingTalk AI.[13] [14]

In 2024, Alibaba's workplace messaging app, DingTalk was set to break even with a US $200 million in core revenue over the past six months. The revenue is generated through software subscriptions annually by workplaces in need of a communication workplace tool. The collaboration application is competing with other tools like TikTok owner ByteDance and Tencent Holdings for corporate users.[15] The most recent figures for 2026 show the same reported annual recurring revenue (ARR) exceeds $200 million. ARR measures annual subscription income, which for DingTalk comes primarily from software subscriptions sold to workplaces seeking communication and collaboration tools. DingTalk competes with ByteDance and Tencent for corporate users.[16] The separate business unit aims to break even in 2025, marking a milestone since it began charging for premium services and previously earned over $100 million in its first commercial year. Since becoming an independent unit in August 2023, DingTalk has accelerated monetization through AI-powered features, including automated workflows and smart document tools, while expanding into markets like Hong Kong to broaden its enterprise customer base beyond China.[17] [18]

Features

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  • All messaging types including text messages, voice messages, pictures, files, DingMails. The Unique Read/Unread Mode is to improve communication efficiency and messages can be delivered with DING, which can alert the recipients through phone call, SMS, and the app itself.[19][20]
  • All organizational contacts are unified into one online platform[19]
  • Audio conference call support for up to 30 parties[19]
  • SmartWork OA for managing internal workflows such as employee leaves, travel applications, and reimbursement. Records can be summed up and exported.[20] In the future, more 3rd party applications and functions will be integrated.[21]
  • DingTalk is one of the first Chinese apps to have obtained the ISO/IEC 27001:2013 standard. Data is encrypted to SSL/TLS security standards.[22]
  • Smart hardware C1 and M2, "smart" applications[23]
  • AI Sheets which enables AI to understand data and perform different tasks. Touted as AI that helps to complete 1000 tasks in an hour the features helps easy data analysis for everyone. Users just need to describe their need in natural language and the AI tool automatically generate complex calculation formulas and instantly create professional charts. [24]

See also

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References

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  1. ↑ "Linux上如何使用钉钉？". zhihu.com. Retrieved 2023-09-01.
  2. ↑ Feed, TechNode (2024-12-02). "Alibaba's DingTalk platform announces Hong Kong launch · TechNode". TechNode. Archived from the original on September 4, 2025. Retrieved 2026-07-04.
  3. ↑ "DingTalk - research - EqualOcean". equalocean.com. Retrieved 2020-11-05.
  4. ↑ "China's Orwellian version of Slack is tracking workers as they arrive at and leave the office". Quartz at Work. Archived from the original on 2018-06-12. Retrieved 2018-06-06.
  5. ↑ mobility (2018-01-16). "Enterprise Collaboration App DingTalk Introduces English Version - Mobility India". Mobility India. Retrieved 2018-05-31.
  6. ↑ Feed, TechNode (2023-11-24). "DingTalk starts work on a native app for HarmonyOS · TechNode". TechNode. Retrieved 2024-03-16.
  7. ↑ tmtpost (22 December 2015). "DingTalk: The Fight To Become The Gateway To A Trillion RMB Market". tmtpost.com. Retrieved 2018-05-31.
  8. ↑ "Ding Talk, Alibaba's messaging app, aims to change business | Alizila.com". Alizila.com. 2016-09-20. Retrieved 2018-05-31.
  9. ↑ "DingTalk Launches English Version, New Hardware Products | Alizila.com". Alizila.com. 2018-01-15. Archived from the original on 2018-05-30. Retrieved 2018-07-26.
  10. ↑ Cuthbertson, Anthony (2020-03-09). "Quarantined school children in China spammed a homework app with 1-star reviews". The Independent. Retrieved 2020-03-10.
  11. ↑ Li, Yupu (2020-04-08). "Alibaba's DingTalk Launches Lite Version as COVID-19 Sees More People Self Quarantine". Pandaily. Retrieved 2022-09-20.
  12. ↑ "Alibaba's DingTalk Launches Lite Version as COVID-19 Sees More People Self Quarantine".{{cite web}}: CS1 maint: url-status (link)
  13. ↑ "The number of DingTalk users reached 700 million, and the paid DAU was 28 million". www.moomoo.com. Archived from the original on April 29, 2026. Retrieved 2026-04-29.
  14. ↑ "Alibaba's DingTalk Hits 700M Users and Unveils AI Agent to Boost Workspace Productivity". AlibabaCloud. Archived from the original on January 21, 2026.
  15. ↑ "Alibaba's workplace messaging tool DingTalk aims to break even in 2025". South China Morning Post. 2024-11-15. Archived from the original on July 22, 2025. Retrieved 2026-03-10.
  16. ↑ "Alibaba's DingTalk sees Hong Kong as pathway to expansion of collaboration app". South China Morning Post. 2024-11-29. Archived from the original on September 1, 2025. Retrieved 2026-07-04.
  17. ↑ "Alibaba's workplace collaboration tool DingTalk hits revenue milestone, aims to break even in 2025". Yahoo Finance.{{cite web}}: CS1 maint: url-status (link)
  18. ↑ "Alibaba's DingTalk sees Hong Kong as pathway to expansion of collaboration app". South China Morning Post. 2024-11-29. Retrieved 2026-06-21.
  19. 1 2 3 "DingTalk by Alibaba offers enterprise inter-company collaboration, communication and management online for free | TechNave". TechNave. 2018-01-23. Retrieved 2018-05-31.
  20. 1 2 "China's Orwellian version of Slack is tracking workers as they arrive at and leave the office". Quartz at Work. Archived from the original on 2018-06-12. Retrieved 2018-05-31.
  21. ↑ www.ETCIO.com. "Alibaba backed chat app DingTalk enters India to optimize corporate communication - ET CIO". ETCIO.com. Retrieved 2018-05-31.
  22. ↑ "Enterprise collaboration app DingTalk launches its English version". computerworld.in/. Retrieved 2018-05-31.
  23. ↑ DingTalk (2018-01-08). "Why did Alibaba bring DingTalk to CES?". DingTalk. Retrieved 2018-05-31.
  24. ↑ "DingTalk AI Table Launches: Process 1,000 Tasks in 1 Hour, Easy Data Analysis for Everyone". news.aibase.com. Retrieved 2026-03-10.
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